If the download speed is still way below the normal speed, get help from your ISP on how to fix it. Then, connect your console directly to the router via ethernet cable and run a network test again. To check if that’s the case, disconnect all devices from your router or turn off your wifi temporarily. Remember, other devices in your home network may be hogging the bandwidth. If the download speed on your console is way below the download speed that you’re paying for, contact your ISP so they can help you troubleshoot the issue. Press the Xbox button to open the guide. Now that you’ve paused downloads and closed running games, you can begin to run a network speed test. With the game highlighted, press the Menu button and select Quit. Once you’ve paused any on-going or queued downloads, your next step is to close games running on the system. Press the Menu button on your controller and then select Pause installation for each game or app that's downloading or queued. Make sure that you pause any current downloads: In this step, you want to compare the download speed of your console to that of your subscribed download speed from your Internet Service Provider or ISP.
Afterwards, reinsert the game disc or go to Microsoft Store to download and install the game again. Press the Menu button on your controller and then select Cancel. Select Queue and highlight the game or app you're trying to download. On the Home screen, open My games & apps.
The table below is guide that will show you an estimated time for a download to finish on current download speed. If the speed is really slow like less than 1 megabit per second, it may take a long time for the download to complete. This indicates the current download speed. Select Queue and take note the download speed shown on the game or app that’s being installed. You must do this if your console seems to download slowly even for a game with a small size. You can check the actual download speed of the game or app being downloaded. What this does is clear the network card and memory and reload the system. You can refresh the system by doing a hard reset. There are a number of troubleshooting steps that you must do in order to identify the cause why your Xbox One has slow game or app downloads. Try turning off any of your devices that might stream or download files, games, or apps to see if that helps. If you’re running multiple devices on your home network, it’s possible that they’re hogging download bandwidth and competes with your Xbox One console.
Try downloading your games or apps during the evening to see if the speed improves. If you noticed that your internet connection speed is slow during certain hours of a day or certain days in a week, it may be due to your ISP. This can happen when there’s an outage or needed network maintenance periods. One of the common ISP-related problems that affect subscribers can be throttling wherein the ISP intentionally slows down a connection. Slow internet connection can sometimes be caused by ISP-side issues. Several factors must be considered if you are experiencing slow download issue on your Xbox One. Learn what you need to do by following the solutions in this guide.
If your installation is slow and takes forever to finish, or if the progress bar for downloads and updates has not moved for a while, you may have a slow download problem. In many cases, slow download issue is fixable on a user’s level. This issue is usually caused by factors outside the console such as ISP-side problems, low bandwidth, or network equipment glitch. One of the common problems many Xbox One users encounter is about slow game or app downloads.